Welcome to Deepak Kalakota Mural Art Gallery. To help you better understand our products and services, we have compiled the following frequently asked questions.
Why are the prices so low?
Due to long-term operating losses, after careful consideration, we have decided to conduct a clearance sale. This sale aims to clear existing inventory, therefore all mural products are sold at prices significantly lower than their original retail price.
Stock is limited, and some popular items may sell out at any time. First come, first served.
Where do the murals ship from?
All orders are shipped from our US warehouse.
How long does it take to process an order?
Once your order is submitted and payment is successful, we will process it on the same day.
During peak order periods or special holidays, processing time may be slightly delayed, but we will arrange shipment as soon as possible.
How long will it take to receive my goods?
The estimated shipping time after the order is shipped is 2 business days.
Actual delivery time may vary depending on weather, logistics providers, or local delivery conditions.
How can I check my order status?
After your order is shipped, you will receive a confirmation email containing tracking information. You can check the delivery progress in real time using the tracking number.
What if there’s a problem with the received goods?
If you receive goods that are damaged in transit, have quality issues, or do not match your order, please contact our customer service team as soon as possible and provide relevant photos and order information. We will assist you in resolving the issue.
Can I apply for a return?
Yes.
You can apply for a return within 30 days of receiving the goods.
Returned goods should be kept in their original condition and, if possible, retain their original packaging to facilitate a smooth return review process.
How long does it take for the refund to arrive?
After the return is approved, the refund will be returned to your original payment account within 3 business days.
Processing speeds may vary slightly between different banks or payment institutions.
Can I return clearance items?
Yes.
Although our store is currently running a clearance sale at a loss, items that meet the return conditions can still be returned and refunded within 30 days according to our return policy.
Will there be any additional fees or automatic renewals after purchase?
No.
All mural products are one-time sale items; payment is only charged once at the time of order.
We do not charge any membership fees, subscription fees, or automatic renewal fees.
Will items be restocked after they sell out?
Due to this clearance sale, some items may not be restocked. Actual stock availability is subject to change and will be displayed on the website in real time.
We recommend placing your order as soon as your desired items are in stock.
How to contact customer service?
For assistance, please contact us through the customer service channels provided on the website. Our customer service team will do its best to provide you with timely and professional support and service.
Deepak Kalakota Mural Art Gallery is currently conducting a clearance sale due to continuous losses. All items are in limited stock and will be available while supplies last.